Q. Whet is the Volunteer Care Center of Lee County (VCC)?

A. It is a health and medical center for those individuals and families not able to find a doctor or get medical care because of financial difficulties, or because of in-adequate private or government insurance. It is staffed by volunteers, including the physicians and nurses.

Q. Who is eligible to come to the Volunteer Core Center of Lee County?

A. Low income residents of the Lee County area who are unable to get medical care because of financial problems are those the VCC hopes to serve. We will determine if you are eligible either when you call us for an appointment or at your first visit. You may be asked to bring some records like canceled checks or bills to help us determine if you are eligible.

Q. Do I need on appointment?

A. Yes. The VCC is not designed to provide emergency care. Appointments should always be made by calling 284-9555.

Q. When will the VCC be open?
A. The VCC will usually be open each Tuesday and Thursday from 4 p.m. - 7 p.m. If a holiday falls on Tuesday or Thursday, the VCC will be closed.

Q. What type of medical care will be available?

A. At this time, you can have these problems or needs looked at by the VCC staff:

• General Medical services.
• Prescription for drugs the VCC does not have. When necessary, payment for prescriptions the patient cannot afford.
• Referral to participating specialist physicians.
• Referral to Health Department or local facility for patients needing X-Rays, lab tests, surgery, prenatal care, etc.
• School or work certificates verifying illness if patient has been seen by VCC physicians.
• Determination of pregnancy.
• Counseling services.
• Referral to social service agencies or mental health services.
• Routine well child care.
  

Some services NOT provided by VCC are:

• Prenatal care.
• Surgery or money for surgery.
• Deliveries.
• Abortions.
• Family planning.
• X-Rays.
• Inoculations/booster shots.
• Glucose tolerance tests.
• Eye examinations.
• Dispensation of any narcotics or drugs with the potential for misuse.
• Any services (physical exams, second opinions) for persons who decide after they arrive they want to take advantage of our services as long as they came with a friend.
• Emergency care.

Q. What is expected of me when I visit the VCC facility?

A. You will be asked to make a voluntary donation to the VCC. A five dollar ($5.00) donation will be appreciated but is not required. Also, you will be asked to contribute one hour of community service for each VCC visit.

Q. How do I get to the VCC?

A. The VCC is located at 403 East First Street, Dixon in the annex (lower level) of KSB Hospital. The patient is responsible for his/her own transportation.

Q. What if I need to see a special doctor?

A. If the VCC doctor feels you must see a specialist, you will be referred to go to that doctor at his/her office. Directions will be provided. There will be no charge for your appointment with the specialist.

…return to the Lee County Health Services page